FAQ

I want to pick up my order before 8am or after 11am, is that possible?

No, unfortunately not. In that case you have to order directly in the shop. Orders through Lucas Express are only possible between 8am and 11am, on weekends and holidays.

I want a cake or anything else that is not displayed here on the webshop, is that possible?

No, unfortunately not. Because of practical reasons it is only possible to offer a limited range of products via this service. If you want any other products, we kindly refer that everything is available in our shop.

I will not be able to pick up my order before closing, what happens then?

From 11am Lucas Express will be closed. Your order will be available in the store. However, due to the covid-measures, you will have to wait in line to pick up your order. In case your order is not picked up before the end of the day, it will not be available anymore.